Frequently Asked Questions

How do I place a custom order?

You can place a custom order by contacting us through our website, email, or phone. Share your design, size, and requirements, and our team will guide you through the process.

What types of signage do you offer?

We offer a wide range of signage including LED signs, backlit signs, acrylic signs, 3D letters, neon signs, and custom indoor and outdoor signage.

Can I see a design proof before production?

Yes, we provide a digital proof for approval before starting production to ensure everything looks exactly as you want.

Do you offer custom and personalized signs?

Absolutely. All our signs are fully customizable in size, color, material, and design to match your brand identity.

What file format should I upload for my logo?

We prefer vector files such as AI, EPS, or PDF. High-resolution PNG or JPG files are also acceptable.

What power source do backlit signs require?

Our backlit signs use energy-efficient LED lighting and can be powered through a standard electrical outlet.

How long does it take to receive my sign?

Production usually takes 7–14 business days, depending on the complexity of the sign. Shipping time may vary by location.

How is my sign packaged for shipping?

Each sign is carefully packed using protective materials to ensure it arrives safely and damage-free.

What happens after I approve the final design?

Once you approve the design, we move your order into production and keep you updated until it’s ready for delivery.

Do you provide installation instructions?

Yes, we include easy-to-follow installation instructions with every sign. Professional installation support is also available upon request.