Frequently Asked Questions

How do I place a custom order?

Simply message us with your design ideas, dimensions, and any specific details. We’ll work with you to create a mock-up and quote before production begins

What types of signage do you offer?

We specialize in custom business signage, including metal backlit signs, wooden signs, acrylic designs, metal plaques, and more! Each piece is tailored to your brand’s unique style.

Can I see a proof before my order is finalized?

Absolutely! We’ll send you a digital proof for approval before we start production to ensure it’s exactly what you want.

Custom and personalized orders

If you haven't already, get inspired by checking out our examples first. Once you have an idea of ​​your ideal lobby sign, send us an email or fill out the online form below.

Begin your proposal request with a brief description of your ideal sign, based on the examples you've seen. Include direct-shot wall photos, wall measurements, and your logo image (in vector outline format).

If you have any questions, please message us, we will gladly guide you through the process,

What logo file should I upload?*

For design and production purposes you should provide a vector format file with all text converted to outlines. The file should be in Adobe Illustrator format (.ai) however .eps, and .pdf files with outlines are also great.

*You should be able to get this from the person who designed your logo. Don’t worry, if you don’t have this file when submitting your quote request. Provide the highest quality logo file available to you and you can always provide the correct files later.(pdf - ai - jpeg )

What power source do backlit signs need?

Backlit signs typically use a low voltage 12v power supply.modül led application indoor - outdoor . standar plug . 110v 230v work

Custom and personalized orders
Before shipping each custom backlit sign we ensure that the sign is functioning and everything works correctly. Once you receive it we recommend carefully taking it out of the box to ensure no damage has occurred during shipping or due to mishandling while shipping.

Custom and personalized orders
I am in love with custom orders, please contact me and I will try to do my best to satisfy you needs!
I can customize product size, color, decoration and pattern.
Please, note, that the customized orders will take longer to manufacture, and the price will be calculated separately for each specific custom order.

HOW LONG DOES IT TAKE MY SIGN ?

We usually produce and deliver in 3-5 working days after we receive the full payment of your order. Cargo delivery will take 3-5 days

WHAT HAPPENS AS A SIGNATURE HIT?

Please open your sign right after receiving it. We will only accept requests within 7 days after delivery. Contact us by message at Etsy, after reviewing and accepting your situation, we will send you a new replacement part for free.

HOW IS MY SIGN PACKED?

It is sent to your sign with a special wooden chest. This type of packaging has been specially developed for our signs to safely reach your shipment.

How to install signage?

Next to the purchased sign, there is a QR code for sign installation.

With the help of this QR code, the installation is done with the help of the sign installation auxiliary video.

NOTE: Installation can be done with the help of a professional or by the customer. However, damage caused by installation is the responsibility of the customer.